IT services for staff

Audio visual services

• Lecture capture (Lectopia and Echo)
• Standardisation of audio visual equipment in teaching spaces
• Videoconferencing
• Videoconferencing request form (Staff login required)
• Videoconferencing FAQs
• Telephone conferencing services

Computers

• Changing passwords and contact details (staff login required)
• Hardware Procurement
• Novell directory service
• Password management
• Virus information
• Standard Operating Environment (SOE)
  RMIT’s operating environment for on-campus computer systems
• Windows Vista
  Lists browser based applications that have been tested against Vista.
• Computer FAQs
• Wireless

Email

• Email for staff (GoogleApps)
• Global email account creation form (DOC 73 KB)
• Student Email List Service (SELS)
  How to email students by course, program, school, college or sector code.
• Email FAQs

Employee Self Service (ESS)

• Employee Self Service (ESS) provides staff with access to view, and in some cases update, their own data in the University’s SAP system.

Forms for access to IT applications

• iExplore access request form (DOC 69 KB)
• SAMS access form (DOC 92 KB) must be completed to:
  
• Change access temporarily due to acting in authority during a staff absence
• Change access for an existing user, due to change of role
• Obtain access for a new user
• Remove access.
• Program Guides System access request form (DOC 64 KB)
• ResearchMaster access request webform (Staff login required)
• Student Attendance System college access form (DOC 517 KB)
• Student Attendance System portfolio access form (DOC 52 KB)
• Student Attendence Tracking FAQs.

SAP

The SAP system manages RMIT’s financials, human resources and property management services.
For further information on SAP go to FAQs.

Software

Used by staff when requesting software purchase and installation on either RMIT owned/leased computers or home computers.

• Request new or upgraded software form (DOC 55 KB)
• Software documentation - quick guides and user manuals
• Software downloads
• Software products licensing information

Telephone services

• Telephony and voicemail
• Telephone services forms
• Conferencing services at RMIT
• Telephone services - mobile phones (staff login required)
  Conditions attached to the purchase and use of mobile phones
• UbillIT - A web based telephony invoicing/reporting system

TRIM

• TRIM access request form (PDF 180 KB, 1p)

Web publishing

• Web publishing
  Help for staff who create, edit and approve content using the RMIT web publishing system

Working off-campus

• Working remotely
• VPN Secure Remote Access (staff login required)