Staff services
This page provides information on the services provided by Information Technology Services (ITS) to all RMIT staff members. IT services for staff have been relocated on the RMIT web site.
- Audio visual services
- Computers and software
- Telephony and voicemail
- Other services
- Other information
General services
- IT Service Desk
- Employee Self Service (ESS)
- ITS Service Forms
- IT Training for staff
- Learning Hub, gateway to online learning
- ITS project services
Audio visual services
Computers and software
- NetStorage file storage services, access your RMIT H:// drive using a standard web browser securely
- Novell directory service, RMIT Novell Directory Service (NDS)
- Password assistance
- Hardware procurement
- Remote dial-in service, for staff registered on the NDS
- SAP, manages RMIT’s financials, human resources and property management services
- Software procurement and licencing
- Software documentation
- Standard Operating Environment (SOE)
- Virus information
- VPN secure remote access, acccess the RMIT corporate network across the internet
- Windows Vista, list of browser based applications that have been tested against Vista
- Wireless networking
- Working remotely
- Email for staff (GroupWise)
- Student Email List Service (SELS), email students by course, program, school, college or sector code
Telephony and voicemail
- Telephony and voicemail
- Telephone services - mobile phones (staff login required). Conditions attached to the purchase and use of mobile phones
- UbillIT, web based telephony invoicing/reporting system
Other information
- Frequently Asked Questions (FAQ’s)
- HESA user documentation, changes at RMIT due to the outcomes of the Higher Education Support Act
- ITS service catalogue
- RMIT Web publishing system
- ITS glossary of terms